TERMS OF USE

COMPANY

Company name: DALAVEROS KONSTANTINOS

Tax Identification Number: 029469485

Tax Office: A HERAKLION Subject: TRADE OF UNDERWEAR-CLOTHES

Address: KYRILLOU LOUKAREOS 26, 71201, HERAKLION

Telephone: 2810299073

INTRODUCTION

The company DALAVEROS KONSTANTINOS (hereinafter referred to as "Company") created the website www.forma-cuerpo.gr our online store of clothing, shoes and accessories, which operates based on the following terms of use.

The visitor is invited to be aware of them and to use the pages and / or services resulting from them after agreeing and accepting them in full. Any transaction with us through the above website implies acceptance of these terms.

Forma-cuerpo.gr reserves the right to unilaterally modify or renew the terms and conditions of transactions, which are always for the information of visitors, within the website of the online store. Any renewal or change of terms and conditions concerns future transactions and not past ones.

PRODUCT AND SERVICE INFORMATION

Forma-cuerpo.gr is committed to the most complete and correct presentation of all information and data presented on the websites of the website www.forma-cuerpo.gr and concern the products that appear and the services provided, subject to typographical or technical errors which may have escaped attention or arisen unintentionally.

LIMITATION OF RESPONSIBILITIES

Through the websites of the website www.forma-cuerpo.gr are presented and advertised products and services that the visitor has no obligation to consume if he does not wish. The technical means (computers, tablets, mobile phones, etc.) as well as the internet connection required to visit the website in no case burden the Company financially. Apart from this, the Company does not bear any responsibility for any technical problems that may arise to the users of the website www.forma-cuerpo.gr during their visit to it. Also, the Company does not bear any responsibility for acts or omissions of third parties and especially unauthorized interventions either in products or services or in information offered through the website.

In addition, the Company bears no responsibility for the malfunction of links (links) that seemingly or essentially refer to the website www.forma-cuerpo.gr, is not able to control the registration coding, consumer / user protection methods or the protection of his personal data and always about the website where the links are located. The apparent or substantive existence of the links in other websites other than the website www.forma-cuerpo.gr does not imply the Company partially or in whole agreement with the commercial or intellectual content of the websites where they are located.

APPROPRIATE AND ETHICAL USE

The Company as well as the user agree and accept the correct and always with good transactional ethics operation of the online store www.forma-cuerpo.gr. The user of the website undertakes that he will never and in no case use the online store, all or part of it, to send an email, or to publish, or in any other way to publish content that is defamatory, harmful, immoral, vulgar, obscene, offensive, threatening, constitutes a breach of someone else's privacy in any way, or expresses racial, racist or ethnic discrimination, or may cause harm to minors. It also undertakes not to use either for personal use or for the use of another / other internal information, property and confidential data, trademarks,

INTELLECTUAL PROPERTY & SIGNS

The images, signs, graphics, texts, drawings, codes, files that appear on the pages of the website www.forma-cuerpo.gr are the intellectual property and registered trademarks of the Company, its partners and third parties and are protected by the provisions of the domestic and Community law and international conventions relating to industrial, intellectual property and unfair competition and in any case may not be sold in whole or in part, redistributed electronically or in print or in any other way, copied, modified, reproduced.

SECURITY

The Company recognizing the importance of securing the personal data of the users of the website www.forma-cuerpo.gr as well as the safe navigation until the possible completion of an order, takes all the necessary measures using the most advanced protection methods. This is achieved in the following ways.

During the user registration process, it is possible to create a personal profile by selecting a "username" and a "password" of your choice. We suggest the parallel use of lowercase, uppercase letters, numbers and symbols in the selection of the personal "password". Our company informs you that it does not have the ability to know and in no case saves your password. Your future login through the "login" process gives you the ability to securely manage your personal profile, change contact details, delivery address and change the registration email and personal codes. Regularly changing the "password" in combination with the responsibility for maintaining confidentiality and not disclosing the "username" and "password" to third parties ensures the security of your account movements and personal information. In case you suspect that your personal login information has been leaked, we recommend that you contact us directly by phone or email. In any case, the Company does not bear any responsibility for their loss and their unauthorized use.

The Company uses high security encryption protocol SSL-256 (Secure Sockets Layer) which is the most secure website authentication system and ensures the confidential transfer of your personal data. The process is based on the creation of a random unique encrypted "key" 256 bits that is created when you start your connection to our system and the use of this unique key to send data to us. The same procedure is followed when information will need to be transferred from our system to your browser via the internet. The information is encrypted and encrypted before starting to be transferred over the internet, ensuring its continuous movement and decryption only upon arrival on our servers.

The access to the Company's servers for transactions through our website www.forma-cuerpo.gr is constantly controlled by a firewall, which allows the use of specific services by users-consumers, prohibiting third parties from accessing the systems , the confidential data and information of our Company.

We take it for granted that maintaining the confidentiality of your personal data is a clear obligation of ours. DALAVEROS KONSTANTINOS undertakes not to disclose to third parties the data concerning the name, surname, addresses, telephone numbers, emails, age, sheet, etc., card and payment details as well as types of products or services that have been consumed by you. The only ones who have access to some of these items are authorized employees of the Company or associates who perform processing tasks, eg execution of your order. Disclosure of the above data and data can be made only at your request or court order or decision of another public authority. All the data kept for you in our Company are available to you at any time.

Also, the existence of the right of access and the right of objection of article 12 and 13 of Law 2472/1997 is notified.

PRIVACY

The Company through the website www.forma-cuerpo.gr collects personal data of users such as name, surname, addresses, telephone numbers, emails, age, sheet, etc. during the registration process or during the process of entering your data to process an order or in the form of questionnaires, competitions. In any case, the Company is committed to the good use of them always in order to process, promote and optimize the services offered to consumers. This data is accessed only by authorized employees of the Company and associates of the Company who intend to perform tasks to satisfy your wishes and orders and always ensuring that they will not be processed illegally. In no case is the use of users '/ consumers' personal data intended to be published, rented or sold to third parties except in the case of your own request or court order or decision of another public authority. At any time the user has the right to be informed and / or objected to the further processing of his data based on the legislation on personal data protection. Under any circumstances, including the case of negligence, and taking into account the volume and nature of the internet, the Company is not responsible for any form of damage suffered by the user / visitor of the website www.forma-cuerpo.gr, the services, options and contents, which he proceeds on his own initiative and with the knowledge of the terms hereof.

GDPR (General Data Protection Regulation)

The GDPR enters into force on 25 May 2018 "General Regulation on Data Protection" [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (see the original document here)

The European Union's General Data Protection Regulation (GDPR) sets out measures to be taken to ensure the confidentiality, integrity and availability of personal data. It defines the way in which organizations will manage the data of their employees, customers and associates and concerns all persons residing in the European Economic Area (EEA).

Personal data is any type of information that can, directly or indirectly, identify a person regardless of whether it is related to his personal, professional or public life. It can be a name, a photo, an email address, bank details, business performance details, purchases, VAT, education, username or ip computer address and more.

- The customer using the services of this website consents and automatically authorizes forma-cuerpo.gr through the systems it has (order form, newsletter forms, etc.) to collect the required personal information (e-mail, name, etc.) for the completion of the action desired by the customer. The consent and the authorization is given automatically from the relevant "check box" in the various forms - applications that exist on this website or in fields that the customer will voluntarily state his details (eg registration of the e-mail in the form of newsletters).

- This website maintains and stores the customer's personal data as long as the customer remains an "active customer".

- This website does NOT disclose the data it holds to third parties except to senior prosecutors or police authorities if and when requested in a formal and legal manner.

- The customer reserves the right to change or delete the data stored on forma-cuerpo.gr if he sends an e-mail to sales@forma-cuerpo.gr requesting the specific action. The specific action is carried out ONLY from the declared e-mail of the owner that has been registered at the beginning of the client's cooperation with forma-cuerpo.gr. In case the customer requests deletion of his data, he should be aware that according to a tax law in Greece, the data stored in the invoicing system of forma-cuerpo.gr. DO NOT DELETE. They will be deleted from this site but can not be deleted from the billing system.

- When the client enters this site, his IP is dynamically and automatically recorded in the server logs, which is used internally ONLY for statistical purposes (monthly customer visits, country of origin, etc.).

- In case of malicious action (or even suspicion) of IP abuse by unauthorized third party users (spam, hacking, etc.), the administrator reserves the right to temporarily or permanently suspend the IP address or addresses or the entire address range (mask).

- Navigation from category to category or footer on this site is done with internal hyperlinks (links). In case (if and if necessary) that the visitor is transferred to an external site of a third party with problematic or altered content, the responsibility lies with the owner or administrator of the terminal site and not forma-cuerpo.gr.

APPLICABLE LAW

The TERMS AND CONDITIONS of use of the website www.forma-cuerpo.gr, as well as any modification, change or alteration are governed and supplemented by Greek law, the law of the European Union and the relevant international treaties. Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from here, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the Company as the administrator of this website and the visitor / user of its pages and services and binds only them.

MEMBER ACCOUNT - REGISTRATION

To create a personal user account, you can register either by entering your First Name, Last Name, email and personal password or through your Facebook account. In the first case, you will be sent an identification confirmation email to the email account you stated in order to confirm your registration and to avoid any illegal and malicious actions.

In any case we would like to make it clear that the Company can not check or store your personal passwords.

By creating a personal user account you have access to special prices, offers and exclusive products that are offered only to all registered members of the website www.forma-cuerpo.gr. You can save your personal details and the shipping addresses you wish to receive or have your orders delivered on your behalf (eg gift to a friend). This will make your next purchases much faster as you will only need to enter your personal username and password. In addition, you can monitor the delivery of your order by checking within our website the shipping number of the cooperating courier company (tracking number).

Finally, you have access to your order history.

PRODUCTS' MARKET

Paying special attention to the simple, fast and quality process of purchasing products through the website www.forma-cuerpo.gr, we have defined two ways of completing your purchases. The visitor / user has the opportunity to buy services and products for sale either

A) by creating a user account either

B) through the "quick checkout" process.

A) By completing the purchase process through the process of creating a member account, you have the ability to check the status of your orders, to track the billing number (tracking number), to receive special offers and discounts, to track the history of your purchases, to save your personal information so that the process of completing your next orders is simpler and faster.

B) Completing the purchase process through the "quick purchase" process you can simply and quickly enter your name, delivery address, email and contact phone number.

Whichever method you choose, before completing the order you will choose the method of sending or receiving from a store (see SHIPPING - RECEIPT METHODS), as well as payment method (see PAYMENT). During the order completion process you will be informed about the final price as it will result from the cost of the products, any possible discounts and shipping costs.

Then, after being informed by the system that your order has been successfully registered, you will receive an informative email to the email address you have specified that will confirm the acceptance of the order. We are committed to your fastest and highest quality service as well as to the correct updating of the available stocks for sale. However, for typographical reasons, unintentional error or force majeure, the confirmation email that will be sent will be the final confirmation of the order. In case of cancellation or non-acceptance of the order by us then the final amount that was probably paid (depending on the payment method you chose) will be refunded in full.

Our Company for the purpose of better informing you about the evolution of the shipping and delivery of your purchases will send you a series of emails that will inform you about the collection, shipping and delivery of the order.

All prices that appear anywhere on the website www.forma-cuerpo.gr and relate to prices of products, services or shipping costs are final and include all legal charges.

METHODS OF PAYMENT - COST

Payment for your purchases can be made through

Debit or Credit Card (Free of charge)

Cash on delivery (The service has an extra charge of € 3.00 / shipping)

Bank Deposit (bank charges may be charged)

Paypal (Free of charge)

Payment at the Store (Free of charge)

PAY ON DELIVERY

The entire order is paid for in cash upon delivery by the distributor.

If you wish to pay by card upon delivery, you must first inform us (with a comment in the appropriate field when placing the order) and possibly the courier company as not all stores have the relevant service available.

BANK DEPOSIT

The amount to be paid can be deposited within 3 days in the following bank account. Beyond 3 days if there is no different arrangement the order is canceled.

The cooperating bank is PIRAEUS BANK

Beneficiary: DALAVEROS KONSTANTINOS

Account Number (iban): GR82 0171 1550 0061 5502 0013 210

PAYPAL

If you have a Paypal account and wish to pay the final amount through this process you can select "Paypal payment" and go to the Paypal website to complete the process. There is no extra charge from us if you choose this payment method.

PAYMENT AT THE STORE

You can complete the purchase process of your order through the website

www.forma-cuerpo.gr and request the payment and receipt of the products in our physical stores.

After the information that will follow within the next two days about the arrival of the products in the store of your choice, you can go to it and at no additional cost pay and receive your order. The order number is required in order to secure the transaction.

SHIPPING COST - RECEIPT

Before completing the order you will be asked to choose a shipping / receiving method:

A) shipping to your place throughout Greece

B) collection from a store.

A) SHIPMENT

Shipments of orders throughout Greece, regardless of weight and volume, are free for purchases over 40 €. Up to the amount of € 39.99 the cost is € 2.50 regardless of weight and volume.

Shipments are delivered by cooperating recognized courier companies.

Deliveries are made during business days.

All orders need from 1 to 10 working days to be delivered.

Particularly:

-If the order is completed by 16:00, it is delivered to the courier company on the same day. Orders placed on non-working days and hours are processed on the next business day.

For deliveries within Attica and large urban centers it takes 1-3 days, while for remote areas (eg islands, remote villages) it takes 3-10 days depending on the area and the frequency of the courier company in your area.

Committed by us to make every effort for the fastest delivery of your orders, we would like to inform you that the possible involvement of unbalanced factors such as strikes, bad weather, delays of transport companies, reasons for force majeure due to force majeure etc.

B) COLLECTION FROM STORE

If you wish to receive it from a store, you will be informed via email or phone within 1-2 working days, of the arrival of your order in it so that you can go to the store (store opening hours) to receive your order.

The collection is done by showing the order number that was sent to you in the email address you indicated to us.

Receipts can also be made on Saturday (store hours) once you have been informed of the arrival of the order.

SHIPPING SEARCH

Our Company gives you the opportunity to have full information on the status of preparation and sending of orders. You can visit the member's website if you have placed the order as a registered user and its status is checked as well as to be informed by the tracking number of the cooperating transport companies for the location, through the page “order tracking ”Within your account.

In case you have completed your order through the "quick checkout" (quick checkout) you will be sent an informative email with the status of the shipment and the billing number (tracking number) so that you can follow the progress of the delivery through the website of the cooperating courier company .

CHANGE-RETURN OF ORDER

You have the right to return the products of your order, except for underwear and swimwear for hygiene reasons, within 14 days from the day of their receipt or the first delivery attempt by the cooperating transport company and for any reason you wish.

Returned products must be unused, carry all manufacturer's tabs, unused box (for shoes) and all accessory accessories provided, eg extra laces. Proof of purchase or sales invoice is also a necessary accompaniment.

In case you wish to return part or all of your order you should send an informative email to sales@forma-cuerpo.gr or inform us by phone at 28102299073 from Monday to Friday 9:00 am to 6:00 pm.

Returned products are sent to the following items:

forma-cuerpo.gr

KYILLOU LOUKAREOS 26, 71201, HERAKLION CRETE

Telephone: 2810299073

All returns are checked and within 10 days of receipt the value of the products is returned to the consumer in a manner corresponding to the one selected for payment. In the case of cash on delivery, the credit is made to the buyer's bank account.

Shipping, cash on delivery or bank charges are non-refundable.

If the product has been purchased during a special offer of free return shipping or by using a special relevant coupon then the return costs are borne by the Company, otherwise the customer. The cost of resending in case of change is € 3 unless the Company declares that the remittance shipping is offered free of charge.

NEWSLETTERS

The newsletters that the visitor / user of the services of the website receives by registering in the mailing lists are intellectual property of the Company and are therefore protected by the relevant provisions of Greek law and international conventions. . The visitor / user has the right, whenever he wants, to request his deletion from the recipient lists so that he does not receive newsletters from the Company. Every personal information submitted by the user through this process, is subject to the Company's personal data protection policy where you can read the page "Personal Data". The Company reserves the right not to register a person in the recipient lists or to delete him from them.

COOKIES

The company can use alphanumeric identification files, the so-called "cookies" to identify the visitor / user of certain services and pages of the website (eg newsletters, shopping cart, wishlist, etc.). Cookies are small text files that are stored on the hard drive of each visitor / user and do not receive knowledge of any document or file from his computer. Depending on their duration, these are divided into temporary "session cookies" and persistent "persistent cookies". Session cookies are used for A) Automatic identification of you as a registered user after your login and / or for browsing secure websites, B) For the operation of the electronic basket and wishlist and the automatic identification of the user when making purchases , C) For the electronic identification of users who are already connected to social media. Persistent cookies are used for A) The facilitation and optimization of the use of the offered services and the consumption / use of the products / services for sale, B) For statistical reasons and in order to determine the areas which are useful or popular or for marketing purposes C) To display content that matches your options and interests. The data collected from the use of cookies are stored exclusively in the form of anonymous statistical data and do not have any direct connection with your person. The visitor / user of the website can configure his server in such a way that either warns him about the use of cookies in specific services of the Company or does not allow the acceptance of the use of cookies in any case. In case the visitor / user of the specific services and pages does not wish the use of cookies for his / her identification, he / she cannot have further access to these services.